1 All prices on this website are quoted in pounds sterling (£) & include VAT at the current rate.
2 Payment is made via Paypal
3 Postage – the postage charge is £3.99 per order up an order value of £39.99 & free of charge for orders valued at £40 and above. We only ship to order with the UK.
4 Delivery – we aim to dispatch your order within 5 working days using the Royal Mail Signed For service. Once your parcel has left us Dandie Crafts cannot be held responsible for any delays that may arise from circumstances beyond our control.
5 Product Availability – it is possible that although the stock is showing on the website we may have sold out of the item before the system is updated. If this occurs we will contact you via email to inform you and you will have the choice of waiting for the item to come back in to stock or a refund.
6 Cancellation or Return – you can cancel & return your order up to 14 days after it is delivered. Goods must be returned unopened, in perfect condition and in their original packaging for a refund. You must make your own arrangements for returning the goods and be responsible for the cost of returning the item(s). We recommend that you obtain a proof of posting as you are responsible for the returned goods until the come back to us.